General Technologies — Eliminate the work that moves nothing forward.
General Technologies

Less manual work. More human potential.

We build AI to eliminate the time-consuming work behind compliance and everyday operations — so people and businesses can accomplish more.

We are proving it in dentistry with ChartAI, our award-winning clinical documentation platform, and extending the same architecture into insurance. The documents change. The problem does not.

Recognition
Stevie Awards, International Business Awards gold winner Stevie Awards, International Business Awards bronze winner
The solution Explore ChartAI Investor enquiries
A dental practice team working between the operatory and the practice management system
Where the work actually happens
01 · The problem

Modern tools. Still powered by manual work.

Professional businesses have invested in better software. Yet skilled people still spend hours documenting, chasing and re-entering information just to keep the business moving.

A conversation happens. A decision is made. Then someone has to turn it into a record, a claim, a follow-up. Across disconnected systems, every handoff consumes time, delays revenue and limits growth.

01 · Remember

Business runson human reminders.

Follow up. Submit the claim. Chase the approval. Essential work depends on someone remembering — and finding the time.

02 · Reconstruct

The information exists.The work starts again.

Staff search records, gather evidence and piece together what already happened before the next step can begin.

03 · Re-enter

Enter it again.Pay for it again.

The same information is typed into multiple systems. Every repetition costs time. Every mismatch creates more work.

Connect the information. Activate the next step. Give people the freedom to do more.

02 · The solution

Eliminate the busywork. Unleash the business.

Information should trigger action. A conversation becomes a record. A decision sets the next step in motion.

We’re building technology that understands the context, connects the systems and carries the work forward.

People lead. Technology handles the routine work that slows them down.

Less chasing, checking and re-entering. More time for expertise, relationships and growth.

Human judgement Without the manual burden.

01

Capture once.

Turn conversations and activity into usable information at the source.

02

Connect the facts.

Put information in context so systems can act on it.

03

Move it forward.

Prepare records, trigger follow-ups and advance routine work automatically.

04

Keep people in control.

Bring exceptions and critical decisions to the right person.

03 · Already at work
chartAI

It starts with a conversation. It changes how the practice works.

One visit. A clinical note, a referral letter, a consultation report. ChartAI turns the patient conversation into the documents the practice needs — ready for review.

Already in use across Canada and the United States, ChartAI is generating revenue and proving the workflow: capture once, complete multiple tasks and give clinicians their time back.

A structured ChartAI clinical note with summary, chief complaint and medical history
One conversation. Multiple outputs. Less manual work.
The mechanism

Record.

The conversation captures what happened.

Chart.

It becomes structured information a person approves.

Act.

That information triggers the referral, the claim, the follow-up — the work that used to wait on someone remembering.

04 · The expansion

Deep in dental. Relevant beyond it.

A dental claim and a certificate of insurance look nothing alike. The underlying workflow is almost identical — and so is the market that has never automated it.

Dental — shipping
Appointment Clinical record Coverage requirements Claim Review
Commercial insurance — next
Certificate request Policy record Contract requirements Certificate Review

The documents change. The rules change. The operating model does not.

Explore Insurance
05 · Why it holds

To do the work, AI needs to know the business.

Automating a task takes more than understanding the words. The system needs to know how the business works: what happened, what comes next, which rules apply and when a person must decide.

In dentistry, that means understanding how the whole practice connects, from findings and treatment decisions to patient records, referrals, scheduling and follow-up, and what each step sets in motion.

We’re building that knowledge with practitioners, one workflow at a time. Each connection creates a foundation we can reuse and extend, allowing more work to move forward with less manual effort.

This is the foundation of an AI-native business: technology that understands the work well enough to carry it forward, with people in control.

Tooth Surface Finding Diagnosis Procedure Claim Consent Recall Lab case Policy Endorsement Certificate

What things mean. How they connect. What happens next.

06 · Authority

AI-native does not mean AI-controlled.

The deeper technology participates in a regulated business, the more clearly its authority must be defined. There is a difference between observing something, recommending an action, preparing the work and completing it.

01 · Observe

Notice what happened

No authority required.

02 · Recommend

Suggest the next step

A reminder can be sent automatically.

03 · Prepare

Do the work, await review

A referral letter can be drafted for approval.

04 · Decide

Reserved for people

A clinical decision must remain with the clinician.

Read our thesis
07 · People, empowered

Let technology carry the workload. Let people make the difference.

Expertise creates value. Administration consumes the time to use it. We’re building AI that connects systems and takes on routine work, freeing people to give their full attention to the work — and the people — that need them.

More time to care. More capacity to lead. More room to grow.

  • Judgement
  • Communication
  • Empathy and trust
  • Leadership
  • Relationships
  • Complex decisions
A dental hygienist treating a patient chairside
Dentistry first — where the operating layer starts

The AI-native business is coming. We’re building it.

The structured record creates the context.

Context connects the workflows.

Connected workflows turn separate systems into one coordinated business.

Talk to us About General Technologies